Hi there! We’re Eric and Brittany Highland, spouses, best friends and founders of Knektion, LLC. Knektion is our boutique online marketing company. “Boutique” doesn’t mean we’re stuck up. It means we’re a small business of only two people, and we excel in customizing our services to the specific needs of your small business.
Through Knektion, we help small business owners like you feel good about the way your business is presented online, from your website to your Facebook page to your Yelp reviews.
When you call us, you don’t get a phone tree that makes you wonder whether you’ll be talking to a robot for the rest of your life. We text our clients back at 10 p.m. from our cell phones, and we know the names of their kids.
If you want to get to know us better, read on…
We sold everything in early 2014 and hit the road in a 40-foot diesel motorhome. We love the lifestyle and plan to be full-time RVers indefinitely. All we need to continue helping our clients is an Internet connection and our computers, and we carry all of that with us wherever we go.
We’ve worked together daily for the past nine years, and we’re better for it. One person’s strength is the other person’s weakness, allowing us to balance each other out for the good of our clients. Eric is excellent at casting the big-picture vision for each project. Brittany, on the other hand, is so detailed that she doesn’t see the trees in the forest…she actually sees the leaves on the branches on the trees in the forest. In other words, she keeps projects on track.
Our business is based on personal relationships. Not everyone is looking for that in an online marketing company, but it’s who we are. As we get to know each other, you’ll find that we’re very flexible. We want to listen to you and meet your needs. Sometimes there’s a process of discovery because you don’t even know what you need at first! That’s okay. We’ll work with you without any judgment or pressure, teaching you more about online marketing and how to grow your business through the Internet.
We get small business ownership.
They say that only 50 percent of small businesses will make it through their first five years. It’s a freaky statistic! We remember starting Knektion in January 2011, and wondering what the future would hold for us. There have been times of feast and times of famine, so it sure felt good when we reached that five-year milestone! We have an intimate knowledge of the guts it takes to start a small business and continue to operate it every day. Our respect for small business owners runs deep. We love to work with the smallest of small businesses, including sole proprietors, because we adore the passion that fuels you. We need to stick together and inspire one another.
Getting started with us.
If you’re wondering whether we’re a good fit for you and your business, head over to our contact page and introduce yourself. We aren’t into hard sells, so you don’t have to worry about us pressuring you to hire us. Actually, we’re very careful about working with the right clients. We want to make sure our skill set matches your needs and that we can communicate well together for your ultimate success.